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Customer Service

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Payment, Shipping, & Returns

What forms of payment are accepted?

We accept PayPal, Visa, MasterCard, Discover, and American Express.

Can I mail in my order?

If you'd like to send us an order by mail, please contact zombiegroup@gmail.com so we may give you an order total. Please note that we will not be held responsible for any payments lost in the mail.

Shipping Rates:

Our shipping rates are based upon your total order amount. Rates for the U.S. are as follows:

Order Total Shipping Rates
$0.00- $9.98 = $3.00
$9.99- $17.98 = $6.00
$17.99- $29.98 = $9.00
$29.99 - $49.98 = $12.00
$49.99 and up = $15.00

For International rates please add $6.00 to the above shipping rates.

Please allow 1-2 weeks for delivery. Delivery times for International orders can vary due to customs. International orders cannot be guaranteed by specific date.

Return Policy

If you want to return or exchange something we must be notified at our email address zombiegroup@gmail.com. All unwashed, unworn, resellable items may be returned for store credit minus the cost of shipping. Items must be shipped back to us to the above mailing address within 30 days of the product shipping date.

Questions & Contact Information

For all other questions please email us at: zombiegroup@gmail.com